Thank you for choosing Auto-Parts4Sale.com for your car parts needs. We strive to provide fast and reliable shipping to ensure your parts reach you in perfect condition and on time. Please review our shipping policy below for details on processing, shipping rates, and delivery.
1. Processing Time
Once your order is placed, we aim to process it within 1-2 business days. You will receive a confirmation email with your order details and an estimated shipping time.
- Orders placed after 3 PM on business days will begin processing the following business day.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Time
Shipping charges will be calculated at checkout based on the size, weight, and destination of your order. We offer several shipping options to fit your needs:
- Standard Shipping: 5-10 business days (for smaller, non-heavy parts).
- Freight Shipping: 7-14 business days (for large or heavy car parts such as engines, transmissions, etc.).
Please note that delivery times are estimated and may vary based on carrier delays or other unforeseen circumstances.
3. Shipment Confirmation & Tracking
Once your order is shipped, you will receive an email with tracking details to monitor the progress of your shipment. You can track your order via the shipping carrier’s website or through our order tracking system.
4. Shipping Restrictions
We currently ship to all 50 U.S. states, including Alaska and Hawaii. However, we do not ship to P.O. boxes, APO/FPO addresses, or internationally.
5. Freight Shipping for Large or Heavy Parts
For oversized or heavy car parts (e.g., engines, bumpers, etc.), we use freight shipping services. Freight shipments require a signature upon delivery, and it is important that someone is available to receive and inspect the parts.
- Freight Deliveries: Our freight carriers will contact you to schedule a delivery date. Please inspect the shipment carefully upon arrival and report any visible damage immediately.
6. Damaged or Lost Shipments
If your order is lost or arrives damaged, please contact our customer support team at [customer service email] within 48 hours of receiving the shipment. We may ask for photos of the damaged item(s) and the packaging to assist in resolving the issue.
- Damaged or missing parts may be eligible for a replacement or refund depending on the circumstances.
7. Returns & Exchanges
For information on returning or exchanging a product, please refer to our [Return Policy page]. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
8. Changes to the Shipping Policy
We reserve the right to make changes to our shipping policy at any time. Changes will be updated on this page, and it is the responsibility of the customer to review our policy before placing an order.